PRIVACY POLICY

Last updated 29/06/2023

This document sets forth the online Privacy Policy (the "Privacy Policy") of Dorel Juvenile Group, Inc. ("Dorel Juvenile") for this website (the "Site"). By using or accessing this Site you signify your acknowledgment and assent to this Privacy Policy. If you have objections to the Privacy Policy, you should not access or use this Site.

This Privacy Policy is intended to help you understand how Dorel Juvenile and its affiliates collect, use and safeguard the personal information you provide on our Site. "Personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains.

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website or any website of ours that links to this privacy notice
• Download and use our application(s), such as our mobile application — [Mobile App Name] or any other application of ours that links to this privacy notice
• Engage with us in other related ways ― including any sales, social media, marketing, or events

Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at dataprivacy@dorel.eu.

TABLE OF CONTENTS

• Personal data / information we process (collect, use, share, retain…)
• The categories of personal information we process
• Categories of sources of personal data / information
• Purpose for processing personal data / information
• Legal basis we rely on to process personal data / information
• Categories of third parties / recipients of personal data / information
• Third party websites links
• Social media logins
• International data Transfers
• Data retention
• Security measures
• Minors
• Your data protection rights
• Financial Incentives
• Cookies and similar technologies
• Contacts and Updates

Personal data / information we process (collect, use, share, retain…)

Summary: We process personal information that you provide to us.

As a visitor to this Site, you can engage in many activities without providing any personal data / information. We collect personal data / information that you voluntarily provide to us when you subscribe to the services or newsletter offered in this Site, request information about us or our products and services, enter contests or using online software applications, or otherwise when you contact us. We may also ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities.

Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Personal Information Provided by You. The personal information that we process depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

The categories of personal information we process and have processed in the twelve months preceding the effective date of this privacy policy may include the following:

Categories	Examples	Collected	Shared1	Disclosed2
Identification data	First and last name, alias, account name, ID assigned by third party entities (associated n.º/ client n.º	X	X	X
Protected classification characteristics	Gender, date of birth	X	X	X
Contact data	Mailing address, Postal address, telephone numbers or mobile contact number, email address	X	X	X
Electronic identification data / online information	Unique personal identifier, online identifier, Internet Protocol (IP) Address, browser type and device characteristics, browsing history, device type, device ID, operating system & version, CPU speed, language preferences, referring URLs, device name, country, location and usage data (technical and routing information about your computer or mobile device).	X	X	X
Information on professional life	Employment, employment history, Job title and department, business contact details, work history.	X		X
Informal on personal life	Family life, personal habits	X	X	X
Education and training	Education history, Student records and directory information , professional qualifications (typically applies only if you apply for a job with us)	X		X
Location data, Tracking and positioning data	Device location	X
Information from 3rd party suppliers	Commercial information necessary to complete purchase transactions and service requests on behalf of our retail partners	X		X
Inferences drawn reflecting consumer preferences	Behavior, predispositions and characteristics	X	X	X
Financial information (payment data)	Credit card information and security code associated necessary to complete purchase transactions	X		X
Social Media Data	Account identifiers (Facebook, Twitter or other social media accounts), social media profiles, social media URLs	X
Application data	Mobile device access (Bluetooth, calendar, camera and other features) Mobile device data (ID, model and manufacturer, operating system or platform, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, internet service provider and/ or mobile carrier and Internet Protocol (IP) address, or proxy server, phone network	X

^{1, 2:} Sharing information is very specific and occurs within the context of cross behavior advertising (e.g. website cookies) when information is provided or “shared’ with a third-party whether or not there is monetary gain. Disclosing information refers to providing or “disclosing” information related to business purposes, like delivery companies, marketing companies, government authorities.

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Categories	Examples	Collected	Shared	Disclosed
Identification Data	Social Security Number, government issued identification documents (typically applies only if you apply for a job with us)	X		X
Informal on personal life	Family life, personal habits	X	X	X
Financial information (payment data)	Bank account information, Credit card details, Debit card details, as necessary to complete purchase transactions	X		X
Application data – sensitive within the mobile application	Within mobile application: Precise geolocation data, sensitive data	X		X

Sensitive information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You have the right to limit the use or disclosure of your sensitive personal information.

Categories of sources of personal data / information

Summary: We collect personal data/ information from multiple sources and in multiple context:

As mentioned above, one of the main sources is you, the data subject / consumer/ owner of the personal data / information. We collect such data when you interact with us, either when you disclose it to us or when it is collected automatically by your use of our website or applications, within the permissions you gave us.

We also collect personal data / information about you from other sources, namely:

• Data Subject / Consumer / Owner of the personal data / information
  • When you interact directly with our website/ mobile app
  • When you contact our Consumer Care team directly
  • If you apply to a job posting
• Business partners, customers
  • Marketplace site where we sell products, including, but not limited to, Amazon 3P, Walmart Marketplace and Google Shopping;
  • Retailer website, when you initiate a purchase of one or more of our products on a retailer website which, through existing arrangement with the retailer, is shipped and fulfilled directly by us
  • When interacting directly with one of the departments of the organization
• Vendors, suppliers, third parties
  • By a review platform – when you post a product review on one of our products - either on a retailer website or our own website
  • Marketing partners
  • Social media platforms
  • When interacting directly with one of the departments of the organization

If you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.

Purpose for processing personal data / information

Summary: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of products and services to the user. We may process your information to provide you with the requested product and/ or service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested product and/ or service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To apply to a contest: We may process your information to qualify the entry and contact you regarding the contest or prize awards
• To keep you informed: Your personal information is also used to keep you informed about product upgrades, safety notices, special offers, and other products and services of Dorel Juvenile and selected third parties if you have elected to be on our emailing list or otherwise opted to receive such communications
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing communications at any time.
• To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention, for troubleshooting and for our internal analytics and reporting purposes.
• To identify usage trends: We may use aggregated, non-identifying statistical data for measuring traffic patterns on the Site and to otherwise administer our website, for statistical analysis, marketing, or similar promotional purposes and provide such aggregated data to third parties for similar purposes.
• To apply to a job vacancy: We may process your personal information you provide to us as part of applying to job a vacancy for the purposes of communicating directly with you and/or any persons provided as references, validation of information pertaining to employment history as well as credentials.
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

Purpose for sharing personal data / information

• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To apply to a contest: We may process your information to qualify the entry and contact you regarding the contest or prize awards
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing communications at any time.
• To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
• To identify usage trends: We may use aggregate, non-identifying statistical data for measuring traffic patterns on the Site and to otherwise administer our website, for statistical analysis, marketing, or similar promotional purposes and provide such aggregate data to third parties for similar purposes.
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

Purpose for disclosing personal data / information

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of products and services to the user. We may process your information to provide you with the requested product and/ or service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested product and/ or service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To keep you informed: Your personal information is also used to keep you informed about product upgrades, special offers, and other products and services of Dorel Juvenile and selected third parties if you have elected to be on our emailing list or otherwise opted to receive such communications.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention, for troubleshooting and for our internal analytics and reporting purposes.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

Legal basis we rely on to process personal data / information

Summary: We only process your personal information as allowed under applicable law. We do so to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click here to learn more.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations

Categories of third parties / recipients of personal data / information

Summary: We may communicate information in specific situations described in this section with the categories of third parties described below.

We recognize and appreciate the importance of responsible use of personal information collected on this Site or in the aforementioned interactions. Unless you have indicated you wish to be on our emailing list or otherwise opted to receive promotional communications, we will not communicate any information to you regarding products, services, and special offers available from us or third parties, although we may communicate with you regarding services you have requested or your use of the services on this Site.

If you have opted in to receive promotional communications, we may communicate your personal information with our licensees and permit them to use it to send you promotional communications about our branded products.

If you want to opt out of such sharing in the future, you can do so by following the procedure described below in the section titled "Your data protection rights."

Except in the particular circumstances described in this Privacy Policy, we will not provide your personal information to unaffiliated companies or organizations without your consent.

Vendors, Consultants, and Other Third-Party Service Providers. We may communicate your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work.

We implement contracts with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless authorized by us. They will also not share or disclose your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share / disclose personal information with are as follows:

• Data Subject / Consumer / Owner of the personal data
• Information relations, namely Agent
• Employer or business relations
• Service providers / Vendors
  • Finance & Accounting Tools
  • Order Fulfillment Service Providers
  • Shipping agents
  • Payment Processors
  • Sales & Marketing Tools
  • Contact Center/Consumer Support Tools
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers
  • Ad Networks
  • Affiliate Marketing Programs
  • Cloud Computing Services
  • Advertisers
  • Data Analytics Services
  • Communication & Collaboration Tools
  • Data Storage Service Providers
  • Performance Monitoring Tools
  • Retargeting Platforms
  • Testing Tools
• Banks and insurance companies
• Social Networks

We also may need to communicate your personal information in the following situations:

• Business Transfers. We may communicate or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We may communicate your information to our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Business Partners. We may communicate your information to our business partners to offer you certain products, services, or promotions.
• When we use Google Platform APIs. We may share your information with certain Google Platform APIs. To find out more about Google’s Privacy Policy, please refer to this link. We use certain Google Platform APIs to retrieve certain information, namely when you make location-specific requests. This includes information input by you, information collected from your device with your consent,, and other similar information. A full list of what we use information for can be found in this section and in the previous section titled “HOW DO WE PROCESS YOUR INFORMATION?”. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
• Other Users. When you disclose personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
• Other instances in which we may divulge your personal information: We may provide your personal information, if necessary, in our good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Dorel Juvenile or others.

Third party websites links

Summary: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with our Services.

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will not be governed by this Privacy Policy but by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

We have established relationships with various service providers whose services may be available to you from this Site or from websites that are linked to this Site. Typically, these providers offer services that our customers might find useful, such as those that can be used in conjunction with our services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly stated to the contrary, personal information that you provide while you are visiting a provider's website will not be subject to this Privacy Policy but to the privacy policy posted on such site. However, personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with us personal information collected from you. In such instances, we may use this information in a manner consistent with this Privacy Policy.

Social media Logins

Summary: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services may offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. [If you log in using Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.]

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

International data Transfers

Summary: We may transfer, store, and process your information in countries other than your own.

When you submit personal information to us through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which we and our affiliates and subsidiaries maintain offices, including, without limitation, the United States of America and Canada.

You also acknowledge that in certain countries or with respect to certain activities, authorized vendors of Dorel Juvenile may undertake the collection, transferring, storage, and processing of your information for us. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible and the pages are being hosted by a vendor of Dorel Juvenile.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

We have implemented measures to protect your personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process in accordance with data protection laws and regulations. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

Data retention

Summary: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Security measures

Summary: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Minors

Summary: We do not knowingly market to children under 18 years of age.

No information should be submitted to the Site by guests under 18 years of age, and guests under 18 years old are not permitted to provide Registration Information or to sign up for contests, newsletters, clubs or activities. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. We do not knowingly collect or use any personal data from minors except in conjunction with products and services wthich depend on that data to function, and where the collection and use of that data is apparent to the product user(s), e.g. in our Connected suite of products.. If we learn that we have engaged with a minor as a consumer and collected personal information outside of an approved context or product, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at dataprivacy@dorel.eu.

Your data protection rights

Summary: You have rights that allow you access to and control over your personal information. You may review, change, or terminate your account at any time.

Under applicable data protection laws, you have certain data protection rights which you can exercise by contacting us using the details below. These may include the:

• Right to know / be informed
• Right of access
• Right of correction / rectification
• Right of deletion / erasure
• Right to data portability
• Right to opt-out
• Right to object
• Right not to be discriminated
• Right to limit use and disclosure sensitive data
• Right to withdraw consent
• Right to designate an agent

See below detailed information on these rights:

1. Right to Know / be informed whether or not we are processing your personal data / information. Depending on the circumstances, you have the right to know:
   1. whether we collect and use your personal information;
   2. the categories of personal information that we collect;
   3. the purposes for which the collected personal information is used;
   4. whether we sell or share your personal information to third parties;
   5. the categories of personal information that we sold, shared, or disclosed for a business purpose;
   6. the categories of persons who have access to your personal information
   7. the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
   8. the duration of period of time the information will be kept
   9. the business or commercial purpose for collecting, sharing, or selling personal information
   10. the specific pieces of personal information we collected about you and
   11. the contact information of the person in charge of the protection of personal information
2. Right to request access and obtain a copy of your personal information
3. Right to request correction / rectification of inaccuracies in your personal data, if it is incorrect or no longer relevant, or ask to restrict the processing of the information
4. Right to request deletion / erasure of your personal data / information
   1. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities
5. Right to request a copy of the personal data you previously disclosed / shared with us - right to data portability (when applicable), in a machine readable format
6. Right to request to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data (if applicable), or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
   1. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. Alternatively, you can indicate your marketing preferences for email, phone and postal marketing during registration or at any time by contacting us using the contact details provided below.
   2. You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
   However, we may still communicate with you, for example to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
7. In certain circumstances, you may also have the right to object to the processing of your personal information.
8. Right Not be discriminated [Right to Non-Discrimination] by exercising your Privacy Rights
   1. We will not discriminate against you if you exercise your privacy rights.
9. Right to Limit Use and Disclosure of Sensitive Personal Information
   If the business collects any of the following:
   1. social security information, drivers’ licenses, state ID cards, passport numbers
   2. account login information
   3. credit card numbers, financial account information, or credentials allowing access to such accounts
   4. precise geolocation
   5. racial or ethnic origin, religious or philosophical beliefs, union membership
   6. the contents of email and text, unless the business is the intended recipient of the communication
   7. genetic data, biometric data, and health data
   8. data concerning sexual orientation and sex life
   You have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the services.
   Once a business receives your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes.
   Please note that sensitive personal Information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information.
   To exercise your right to limit use and disclosure of sensitive personal Information, please email dataprivacy@dorel.eu.
   In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
10. if we have collected and processed your personal information with your consent, to withdraw your consent at any time, which may be express and/or implied consent depending on the applicable law. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
11. You can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf.

To exercise these rights, you can contact us by referring to the contact details at the bottom of this document.

You may obtain from us, once a year and free of charge, information about the categories of personal data / information (if any) we disclosed to third parties of direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding year.

Upon receiving your request, we will respond without undue delay. We will make reasonable efforts to comply with your request within the legal mandatory time to respond.

Verification Process

In order to ensure the protection and safeguard of your personal data / information, upon receiving your request, we will need to confirm your identity to determine you are the same person about whom we have the information in our system.

These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification.

However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

In the unlikely event that we are not able to comply with your request, we will inform you of our decision and reasoning behind it.

You may contact the relevant authorities, namely the local Attorney General in US or the Office of the Privacy Commissioner of Canada’s Information Center, to submit a complaint.

If you have an unresolved privacy or personal data collection, use, or disclosure concern that we have not addressed satisfactorily, please be aware you can address your concern to the above mentioned privacy supervisory authorities.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner

Financial Incentives

"Financial incentive" means a program, benefit, or other offering, including payments to consumers as compensation, for the disclosure, deletion, sharing, or sale of personal information.

The law permits financial incentives or a price or service difference if it is reasonably related to the value of the consumer’s data. A business must be able to explain how the financial incentive or price or service difference is reasonably related to the value of the consumer’s data. The explanation must include:

• a good-faith estimate of the value of the consumer’s data that forms the basis for offering the financial incentive or price or service difference; and
• a description of the method the business used to calculate the value of the consumer’s data.

We may decide to offer a financial incentive (e.g., price or service difference) in exchange for the retention, or sale or sharing of a consumer’s personal information.

If we decide to offer a financial incentive, we will notify you of such financial incentive and explain the price difference, as well as material terms of the financial incentive or price of service difference, including the categories of personal information that are implicated by the financial incentive or price or service difference.

If you choose to participate in the financial incentive, you can withdraw from the financial incentive at any time by referring to the contact details at the bottom of this document.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at dataprivacy@dorel.eu.

Cookies and similar technologies:

Summary: We may use cookies and other tracking technologies to collect and store your information.

A technology called "cookies" may be used to provide you with tailored information. A "cookie" is a tiny element of data that a Website can send to your browser, which may then be stored in your browser so we can recognize you when you return.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Cookies, web beacons, and online advertising

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

Further information about how we use cookies and similar tracking technology can be found in our Cookie Notice.

DO NOT TRACK – DNT features (also called GPCs – Universal Opt-out Mechanisms)

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Contacts and Updates

Summary: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

All personal information that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. We reserve the right to change the Privacy Policy from time to time at our sole discretion and will provide notice of changes by updating this posting and/or on the home page of this Site

If, as the result of such changes, you want to alter the ways in which we are allowed to use your personal information, you can do so by following the procedure described above in the section titled "Your data protection rights." You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site or our other Services after such update or notice has been posted. Please check this policy periodically for changes

If at the time you provide your personal information to us, you are given the opportunity to limit how such information will be used to communicate with you, either by us or by third parties, we will not change your preference in this regard without your consent.

If you have questions or comments about this notice, you may contact us using the contacts below:

Dorel Juvenile Group, Inc.Consumer Relations Department
P.O. Box 2609, Columbus, IN 47202-2609
Email: dataprivacy@dorel.eu
Contact Form: Contact us